Service

Nobody knows our equipment like we do! If you need spare parts, technical support, or service on existing equipment, we’re here to help. Simply submit a request to support@headworksintl.com.

If this is an emergency, demanding immediate attention, please call our headquarters directly at +1.713.647.6667. We’re available to support our customers around the clock and around the world.

Why Use Headworks Service Team for my equipment repairs and service?

In today’s economy, municipal budgets are often stretched to their limits, and the use of third party services have become the norm. However, there are benefits to using our Headworks-authorized service team that are often overlooked, and many customers are just not aware that we offer these services.

The Headworks Service department offers manufacturer-trained service technicians able to repair the equipment and restore it to its original factory specifications.

Benefits of Using Headworks Service technicians:

• Factory-Trained Service Technicians.
• Manufacturer technical support.
• Quality original parts.
• Complete repair reports explaining the services performed and reasons behind the services and preventative maintenance, extending the life expectancy of the equipment.
• Access to original drawings and schematics.
• Full-time customer service manager with 24-hour availability should a problem arise.
• Design, manufacturing and fabrication under one roof.
• Providing equipment knowledge that third party service just can’t offer.

The Headworks Difference.

• Only Genuine Headworks parts will be used during the servicing of our equipment.
• Service for the complete line of Headworks products.
• Domestic and international services provided.
• Headworks exact tolerances and quality are maintained.
• All repairs are warrantied from 12-18 months from time of repair.
• Preventative, Service and Maintenance contracts available.
• ISO 9001-2008 certified company.